SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shop Dance (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.shopdance.eu
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Surprisingly great quality. Cup is pretty big but easy fix with another bra underneath. Would buy again
It’s my second costume I’ve ordered from this store , very beautiful ! I suggest to order 1 size smaller than your size because the material especially bra is a bit lose. I will order for other colour . HIGH RECOMMEND ! Thanks seller!
Arrived in 13 days to the US. Looks absolutely beautiful in person. The sequin string on the bra straps broke the 1st day I wore it and most of those came off so I'll have to repair it with more expensive better fortified material. IT'S ONLY 2 PIECES, NOT 3. I didn't receive a necklace, just the bra and belt, which is fine. I don't really have need for the necklace, but what I paid for and received is not what the store is advertising. I ordered metallic looking bottoms from Amazon and pinned them to the belt so I could wear this as a samba costume and it worked well while still looking nice! I'm usually a medium on the bottom and small on the top so the smallest size option worked perfectly for me. I appreciate the option to adjust the belt via velcro, might have to fortify that as well as velcro does get old after some time, but it help strong during my entire performance. Thanks
Es muy bonito pero es más grande de lo que ponía las medidas. No me sirve y lo tengo que arreglar.
Really fast shipping. It look soo beautiful, thank you so much. The quality is not the best but for this price is good.Thank you
ABSOLUTELY AMAZING! the best of the best!! love love love
Все как на фото, но не угодала с размером пришло на 2 больше, а так костюм потрясающий.
Большое спасибо за комплект ! Очень красивый , качественный , по размеру все подошло , пояс даже с запасом получился. Доставка отличная , за неделю в ХМАО приехал костюмчик доставкой ЕМС. Продавец внимательный , отправил все по размерам моим.
Reçu en moins d’une semaine, je vous le recommande, la qualité est géniale, je l’adore +++
Love it, best costume ever! Seller very kind
Классный набор. Бюст на "2" великоват - хотя заказывала самый маленький размер. Ожерелье - ни о чем!
Toller BH und Gürtel, sehr schön. Lieferung war Top. werde den Verkäufer gerne weiter Empfählen. Weiter so
Really great product! Same as the picture. Thanks!
stupendo!!!!! ne acquisterò altri
Заказываю не первый раз. Отправляю замеры наших девочек и продавец сам определяет размер, всегда точно или чуть больше, что некритично. Рекомендую!
Доставили очень быстро, качество хорошее. Верх великоват оказался.
ог 102.пг 88.-4 хл. заказала вверх. об 102 -заказала 6 хл. -великовато .подошью .можно смело 5 хл заказывыть .доставка быстрая. с продавцом общалась и оправил именно те размеры что и просила
Очень хорошо
Todella nopea postikuljettus !!!!! Kiitos!
Отличный костюм за такую сумму, пришёл быстро, из минусов только то, что сразу пару бусин отпали пришито очень и очень слабо возможно сяду и укреплю все по одному муторно ну а что делать))
Всё дошло быстро. К качеству притензий нет.
Absolutely awesome! True to it’s size, very detailed and pretty set! Recommend to buy!
AMAZING! Very much so recommend x
очень красиво,как на фото
C'est la deuxième fois que je commande, super comme le premier que j'avais pris en bleu et là violet.
Entrega en 15 días,en perfecto estado.El tallaje se corresponde con el de España en el pecho,pero en el fajín es una menos,es decir una L. Muy contenta :)
нереально крутой комплект,спасибо
очень довольна покупкой! качество отменное! на грудь второго размера заказала 36 В, оказался немного великоват, но всё попровимо. Пояс размер в размер.
It's great! Love it a lot! Won't allow me to post photo
Очень яркий блестящий и переливающийся костюм!!!! Я довольна. Верх подошёл идеально, как будто на меня шили. Низ маловат. Но это обычное дело , пояс длиной на 85 см, это объём моей талии, а вот бёдра нужно 110 см. Так что буду расширять. Но в целом, очень довольна!!!
Excellent quality came super fast perfect for carnival or belly dancing. I would recommend 100%
All ok And super ! Good quality And super Fast delivery !!
Wow I love it so much!! It feels like the materials were cut around my body because it fits perfectly! Thank you store! So beautiful! Some of the sequins are loose (not many) I'll sew them tight right away. Really happy! Arrived in only ten days
Great deal - Item arrived safely and in EX condition - Thank you!
Супер я довольна,по размеру все подошло,положили в посылку запасные камни и блёстки
Костюм крутой , но доставка ужасная , почти 2 месяца ... продавец общительный , все подсказал , что интересовало ...
I love my outfit ordering more he's excellent vendor