Product details

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We will ship with the shipping method you have chosen,usually US,UK,Canada,Australia,and most European

countries are fast,south America,Middle East,Africa are usually a bit slow,for those countries usually you can

We will be grateful if you can take 1 minute to give us a five star positive feedback since you are satisfied with

our product and our work.And contact us the first time(better within 7 days after reception of your item) to

give us chance for any problems you have met with our work or products.Your problem will be solved. CCCCCC

Q1:How to choose right size ?
A1: There are many kinds of size charts in the world,please measure you feet length and choose the right one

according to our size chart.

Q2:If I buy 2 pairs,can i pay one shipping cost ?
A2:No,international shipping cost is counted by weight of the item not number,so the more you buy the more

shipping cost you need to pay for them(Certainly we can give discount for large orders,please contact us).

Q3:Why there is no tracking information after shipment ?
A3:Usually you have to wait for several days after shipment because we usually need to ship to Beijing first,

thanks for your understanding.Q4:Can i use faster shipping method not CPAM(China Post Air Mail) since I need them urgently?
A4:Please contact us for fast shipping.And following regions:Russia,Australia,Janpan,Korea,Singapore,UK,

France,Brazil,Spain,Netherlands,Canada,Ukraine,Belarus, please contact us if you want faster shipping,We

have discounted price for youQ5:I used the same ID same address order many items in one order or several orders,how will they be

shipped?
A5:Usually if the order time,ID,address are the same,we will ship them together in one parcel or box by

default,contact us if you need them to be shipped seperately.Q6:Can I cancel order or change order after shipment ?
A6:Since the parcel is already on the way,we can’t change any information or even stop it,thanks for your

understanding.Q7:Why I can’t get my order after so long a time？
A7: CPAM sometimes is a bit unstable,sometimes will be slow unexpectedly.you can contact us for a solution

or you can contact us for faster shipping before shipment.Q8:What is your returning&refund policy ?
A8:We uaually offer full refund for damaged or defective products.But usually a partial refund,discount or

even re-send items for other minor mistakes,thanks for your understanding.

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Shop Dance (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.shopdance.eu

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Dimensioni	Tallone alla Punta	Europeo
4.5	22.5	35
5	23	36
6	23.5	37
7	24	38
8	24.5	39
8.5	25	40
9	25.5	41
3.5	22	34

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Women Professional Dancing Shoes Ballroom Dance Shoes Ladies Latin Dance Shoes heeled about 5CM/7CM

Product details

Shipping & Payment

SHIPPING AND DELIVERY

How do you ship packages?

Do you ship worldwide?

What about customs?

How long does shipping take?

Do you provide tracking information?

My tracking says “no information available at the moment”.

Will my items be sent in one package?

REFUNDS & RETURNS POLICY

Order cancellation

Refunds

Exchanges

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